A California class-action lawsuit has been filed against the ticketing site StubHub. The company is accused of failing to resolve complaints from tens of thousands of customers. The lawsuit seeks monetary damages and restitution remedies to make up for the mistreatment. The suit also calls for a return of customer trust. The company has yet to comment on the lawsuit. However, it will likely face a significant amount of litigation.
The lawsuit alleges that StubHub did not provide full refunds to its customers when events were canceled.
The lawsuit cites several examples in which the site failed to make refunds. It also points to a recent spike in e-ticket sales, which increased ticket prices. Although the case has not yet reached a final verdict, the judge has scheduled a hearing before the end of the year. If the suit proceeds, StubHub will be ordered to refund all e-ticket purchasers starting in June. In addition, StubHub will be required to reimburse consumers who purchased tickets before March.
In the end, the court found in favor of the plaintiffs in a federal class-action lawsuit filed against StubHub. In May this year, McMillan had purchased two tickets on StubHub but was denied a refund due to the NHL suspension. In response, he received a refund in the form of a coupon worth 120% of the original price. The suit was filed in error, according to the plaintiff.
The lawsuit states that StubHub should be ordered to refund its customers in full.
The case was first filed in January, but the plaintiffs’ lawyers are pursuing the case through arbitration. The judge will rule on whether to allow the lawsuit to proceed as a class action or not. In the meantime, they may continue to pursue the case individually. It is important to note that the settlement is not final and the settlement process is ongoing.
In February, a federal court ruled in favor of StubHub in a class-action lawsuit filed in federal court. The case is based on an NHL game that was canceled because of a strike. The NHL’s suspension caused a spike in the number of e-tickets sold. This lawsuit claims that StubHub failed to refund customers who bought tickets for a suspended game.
The suit alleges that StubHub failed to refund customers in cases where the concert was canceled.
The plaintiffs are attempting to get the money back from StubHub by seeking a class-action ruling. The federal court ruling in the case is a consent judgment between the parties. A consent judgment will clarify the terms of the FanProtect Guarantee and StubHub. The case is still pending, but will be heard by a jury.
StubHub has not responded to the lawsuit. The court ordered the company to refund customers if the event was canceled and refund them in full. The company then changed its policy to cover these situations. The court is expected to rule in favor of the plaintiffs at the end of the year. The plaintiffs may also opt to file a lawsuit on their own. There is a chance that StubHub will settle the case in the future.
The class-action lawsuit against StubHub was filed after the COVID-19 pandemic affected the live in-person event industry.
The law required StubHub to refund all eligible buyers before May 3, 2021. The COVID-19 pandemic impacted the live-in-person event industry, and StubHub was not able to compensate the victims’ families with full refunds.
The suit alleges that StubHub should have provided refunds to its customers after they complained to the company. This is a major change for the ticketing industry. But the company does not need to comply with the law to avoid liability. Its policies are not just designed to protect consumers. StubHub’s financial stability is paramount for the company, and the lawsuit will be settled accordingly. Moreover, the company will be forced to refund its customers.
This putative lawsuit is related to a multi-state investigation that StubHub settled. The complaint claims that the company did not offer refunds for tickets to canceled events. The company has also failed to honor its FanProtect Guarantee, which required customers to sign a contract with the site. The court ordered StubHub to stop issuing coupons worth 120% of the purchase price. It also asked for a reinstatement of the pre-March 20 refund policy.